Joseph E
BREWERTON, NY | 2024 GMC Sierra 1500July 12, 2026Taj was very understanding and helpful. He listened to my concerns and wasn’t pushy to try and get me to turn in my vehicleResponse from Bill Rapp GMC
July 14, 2026Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!Joseph G
SYRACUSE, NY | 2026 GMC TerrainJuly 6, 2026Service was very good had me in and out in no time after my oil changeResponse from Bill Rapp GMC
June 28, 2026Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!John W
LIVERPOOL, NY | 2024 GMC CanyonJuly 4, 2026Service writer was very and professional. Only issue is when i left my oil change/tire rotation my TPMS sensor light came on saying “service tire monitor system” and that light was not on when i dropped my car off. will have to come back and see what happened.Response from Bill Rapp GMC
July 5, 2026Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. Please reach out to us if you have any questions or concerns. We look forward to serving you again.Linda L
SYRACUSE, NY | 2018 Buick EncoreJuly 2, 2026Terrence Sours was very helpful and very nice. I had a great experience there and I was completely satisfied.Response from Bill Rapp GMC
July 3, 2026Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!DAVID M
SYRACUSE, NY | 2026 GMC Sierra 1500July 2, 2026Outstanding experience at Rapp GMC. Professional and friendly. Great to deal with.Response from Bill Rapp GMC
July 3, 2026Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.NIKOLAS S
LIVERPOOL, NY | 2026 GMC Sierra 2500 HDJune 30, 2026The salesman Taj was excellent to work with. He was very knowledgeable and had outstanding customer service. He has reached out to check on my purchase a few times to make sure everything was still doing okay. I highly recommend Taj at the Bill rap dealership.Response from Bill Rapp GMC
July 2, 2026Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!James F
SYRACUSE, NY | 2024 GMC AcadiaJune 29, 2026I went to Bill Rapp's with a purpose and it was taken care off quickly and correctly.Response from Bill Rapp GMC
June 30, 2026We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! If you have any further questions, please give us a call. We're always happy to help!Samuel J
SYRACUSE, NY | 2026 GMC Sierra 1500June 29, 2026Great Care.Response from Bill Rapp GMC
July 1, 2026Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!CHRISTOPHER G
SYRACUSE, NY | 2026 GMC Yukon XL 1500June 29, 2026The whole team was amazing. Great value for trade in and awesome me suv. Easy doing business. The finance manager John was stellar and my sales rep was top notch.Response from Bill Rapp GMC
July 1, 2026Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!Lori L
CICERO, NY | 2021 GMC Yukon XLJune 29, 2026Very pleased with the service I received. Explain everything and didn’t take them long to do the job.Response from Bill Rapp GMC
July 1, 2026Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
