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  • Charles T

    SOLVAY, NY | 2026 GMC Terrain
    Confirmed Sales Review
    January 15, 2026
    Very knowledgeable and professional salesman. Tahje was very pleasant and knowledgeable about the GMC . Very good experience.
  • Cory L

    SYRACUSE, NY | 2024 GMC Terrain
    Confirmed Service Review
    January 15, 2026
    It was fast efficient and excellent
  • Carolyn C

    SYRACUSE, NY | 2022 GMC Yukon
    Confirmed Service Review
    January 12, 2026
    Truth on competition of emergency repair
  • Jo S

    FAYETTEVILLE, NY | 2023 Buick Envision
    Confirmed Service Review
    January 12, 2026
    Front end customer service agents are wonderful and very helpful. Thank you for having such a nice crew!
  • William F

    MANLIUS, NY | 2021 GMC Acadia
    Confirmed Service Review
    January 9, 2026
    Had my vehicle for four hours while I waited and never did tell me what was wrong, and they needed more time. I do not have the flexibility to leave it for a day. On top of that, I was told the diagnostics would be covered and then came back and said because you didn't find anything wrong, you were going to and did charge me $208 for it. Then you quoted me over $4,000 to fix a problem you didn't know what it was. Not happy. I would find it hard to recommend or use your service dept. going forward, let alone buy a vehicle from you. Sorry, but you asked. I'm sure I will not hear from anyone at Rapp,
  • Gyl B

    SYRACUSE, NY | 2017 Buick Encore
    Confirmed Service Review
    January 9, 2026
    I was surprised how fast the work took.
  • Mark R

    SYRACUSE, NY | 2018 GMC Acadia
    Confirmed Service Review
    January 8, 2026
    Went in for tire sensors and rear brakes. Work was timely and service personnel were fantastic !
  • Sonya W

    SYRACUSE, NY | 2022 Buick Encore
    Confirmed Service Review
    January 2, 2026
    I got great service but I have bald tires and metal on metal front brakes. I only had the car one year
  • Daniel S

    SYRACUSE, NY | 2024 GMC Sierra 1500
    Confirmed Service Review
    January 1, 2026
    Relativity smooth transaction, easy drop-off (previous scheduled), serviced and picked up 5hrs later.
  • Jessica S

    FAYETTEVILLE, NY | 2026 GMC Terrain
    Confirmed Sales Review
    December 31, 2025
    My experience was great, my salesman Julian was excellent. The whole process was very smooth and easy. I would absolutely recommend this dealership to anyone.