Ronald J
SYRACUSE, NY | 2024 GMC AcadiaJune 26, 2026Had my car for two days no lonerResponse from Bill Rapp GMC
June 27, 2026Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.Joseph G
SYRACUSE, NY | 2026 GMC TerrainJune 26, 2026Service was very good had me in and out in no time after my oil changeResponse from Bill Rapp GMC
June 28, 2026Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!LON S
CENTRAL SQUARE, NY | 2026 GMC YukonJune 26, 2026very good experienceResponse from Bill Rapp GMC
June 27, 2026Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.Pat S
SKANEATELES, NY | 2021 GMC 1500 SierraJune 24, 2026GreatResponse from Bill Rapp GMC
June 25, 2026We truly appreciate your kind rating and feedback. Knowing that we delivered a great experience is incredibly rewarding for our team. Please let us know if there's anything we can do to help with your vehicle in the future.Stephen P
BRIDGEPORT, NY | 2026 GMC Sierra 1500June 22, 2026Friendly atmosphere. Quick reliable service.Timothy E
JAMESVILLE, NY | 2017 GMC 1500 SierraJune 16, 2026Excellent communication, did all the work with extended warrenty so i didnt have to. Top quality service department.Response from Bill Rapp GMC
June 17, 2026Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!NANCY B
SYRACUSE, NY | 2026 GMC TerrainJune 16, 2026Great customer service and very helpful with my wants and would recommend anyone to purchase, lease a vehicle with them.Response from Bill Rapp GMC
June 17, 2026Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!THIARIE O
EVANS MILLS, NY | 2026 GMC AcadiaJune 10, 2026Great experience! Working with Rocco throughout my vehicle purchase was an outstanding experience. He made the entire process smooth, efficient, and stress-free from start to finish. His professionalism, knowledge, and dedication ensured that everything moved quickly and seamlessly. I truly appreciate all of his help and support, and I am grateful for the excellent service he provided. Thank you, Rocco and team, for making this such a positive experience.Response from Bill Rapp GMC
June 12, 2026Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We sincerely value your business and look forward to your next visit. Take care!John M
SYRACUSE, NY | 2022 Buick Encore GXJune 9, 2026Friendly staff who were helpful.Response from Bill Rapp GMC
June 10, 2026Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.Mary H
CAMILLUS, NY | 2016 Buick CascadaJune 8, 2026Friendly service that was exact and timely...staff readily answered questions and offered additional information.Response from Bill Rapp GMC
June 9, 2026We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
