Charles T
SOLVAY, NY | 2026 GMC TerrainJanuary 15, 2026
Very knowledgeable and professional salesman. Tahje was very pleasant and knowledgeable about the GMC . Very good experience.
Cory L
SYRACUSE, NY | 2024 GMC TerrainJanuary 15, 2026
It was fast efficient and excellent
Carolyn C
SYRACUSE, NY | 2022 GMC YukonJanuary 12, 2026
Truth on competition of emergency repair
Jo S
FAYETTEVILLE, NY | 2023 Buick EnvisionJanuary 12, 2026
Front end customer service agents are wonderful and very helpful. Thank you for having such a nice crew!
William F
MANLIUS, NY | 2021 GMC AcadiaJanuary 9, 2026
Had my vehicle for four hours while I waited and never did tell me what was wrong, and they needed more time. I do not have the flexibility to leave it for a day. On top of that, I was told the diagnostics would be covered and then came back and said because you didn't find anything wrong, you were going to and did charge me $208 for it. Then you quoted me over $4,000 to fix a problem you didn't know what it was. Not happy. I would find it hard to recommend or use your service dept. going forward, let alone buy a vehicle from you. Sorry, but you asked. I'm sure I will not hear from anyone at Rapp,
Gyl B
SYRACUSE, NY | 2017 Buick EncoreJanuary 9, 2026
I was surprised how fast the work took.
Mark R
SYRACUSE, NY | 2018 GMC AcadiaJanuary 8, 2026
Went in for tire sensors and rear brakes. Work was timely and service personnel were fantastic !
Sonya W
SYRACUSE, NY | 2022 Buick EncoreJanuary 2, 2026
I got great service but I have bald tires and metal on metal front brakes. I only had the car one year
Daniel S
SYRACUSE, NY | 2024 GMC Sierra 1500January 1, 2026
Relativity smooth transaction, easy drop-off (previous scheduled), serviced and picked up 5hrs later.
Jessica S
FAYETTEVILLE, NY | 2026 GMC TerrainDecember 31, 2025
My experience was great, my salesman Julian was excellent. The whole process was very smooth and easy. I would absolutely recommend this dealership to anyone.